One price per workspace. Not per seat.
Add your whole team without adding to the bill. Every plan includes the knowledge base, the shared inbox and human takeover — the differences are channels, volume and the systems you plug into.
Starter
One channel, answered around the clock.
Billed monthly · cancel any time
- WhatsApp, Telegram or website chat — your pick
- Knowledge base: catalog, FAQ, policies, price lists
- Tone, languages and rules you control
- Shared inbox with one-click human takeover
- Playground to test answers before customers see them
- Email support, next business day
Business
Every messenger plus your CRM, for a team.
Billed monthly · cancel any time
- Everything in Starter
- WhatsApp, Telegram, Instagram Direct, Messenger, website chat
- Bitrix24 Open Lines, Kommo, amoCRM, HubSpot
- Outbound webhooks and REST API for your own systems
- Team roles: owner, admin, operator, viewer
- Audit log of every settings and takeover event
- Priority support on WhatsApp and Telegram
Enterprise
High volume, custom systems, contractual guarantees.
Quoted per volume and integrations
- Everything in Business
- Custom integrations: ERP, booking, in-house CRM
- Dedicated prompt and knowledge-base tuning by our team
- Uptime and response-time SLA, named contact
- Own AI provider or model, region of your choice
- Security review and DPA support
Prices in USD, excluding local taxes where applicable. 14-day trial on Starter and Business, no card required.
Compare plans
| Feature | Starter | Business | Enterprise |
|---|---|---|---|
| Channels | |||
| WhatsApp (Cloud API) | One of | ||
| Telegram | One of | ||
| Website chat widget | One of | ||
| Instagram Direct | — | ||
| Facebook Messenger | — | ||
| Conversations per month | 1 000 | 5 000 | Unlimited |
| Assistant | |||
| Knowledge base (catalog, FAQ, policies) | |||
| Tone, rules and business hours | |||
| Multilingual replies (ka / ru / en +) | |||
| Playground for testing answers | |||
| Choice of AI provider and model | — | Own key / region | |
| Humans and CRM | |||
| Shared inbox with takeover | |||
| Auto-resume after idle handoff | |||
| Bitrix24 Open Lines | — | ||
| Kommo / amoCRM / HubSpot | — | ||
| Webhooks and REST API | — | ||
| Custom integrations | — | — | |
| Team and support | |||
| Team members | 2 | 10 | Unlimited |
| Roles and permissions | — | ||
| Audit log | — | ||
| Support | Priority chat | SLA + named contact | |
Done-for-you setup
We connect the channels, load your knowledge and tune the tone — you approve the result.
Typically live in 3–5 working days.
Prefer to set it up yourself? Follow the step-by-step guides
- Channel connection: Meta Business / WhatsApp Cloud API, Telegram bot, website snippet
- Knowledge base import from your catalog, price list, FAQ and policies
- Tone and rule tuning in your languages (ka / ru / en and others)
- CRM wiring: Bitrix24 Open Lines or your CRM, with a test handoff
- A review session with your team plus two weeks of adjustments
Pricing questions
What counts as a conversation?+
One customer on one channel within a rolling 24 hours — however many messages that takes. A customer who writes on Monday and again on Friday is two conversations; a twenty-message chat on Monday is one.
What happens if I go over the limit?+
Nothing breaks. We tell you in the panel and by email, and either move you up a plan from the next cycle or bill the overage at the plan’s per-conversation rate — your choice, agreed before it happens.
Do I pay for the AI model separately?+
No. Model usage at normal volumes is included in the plan. Enterprise customers who bring their own provider key pay their provider directly and get a reduced platform fee.
Is the setup fee mandatory?+
No. Everything in the setup package can be done by you in the panel. Most clients buy it once because the Meta Business steps and the first knowledge-base import are the fiddly part.
Can I cancel?+
Monthly plans stop at the end of the paid month, no notice period. Annual plans run to the end of the term. You can export your conversations and knowledge base at any time.
Try it on your own knowledge base first.
Create a workspace, paste your FAQ and price list, and test the answers in the playground before a single customer sees them.